first off, I hope you understand, there really is no customer support at popmonkey.net. you're expected to be saavy enough to figure most of this shit out. if you're stuck, go ahead and send mail to the monkeys, but it better be good and expect to be laughed at if it isn't.

here's some stuff that we've put together for you however because hey, we're not completely heartless:

help with email
help with ftp

hey, if you don't like our customer support policy, you can kiss our collective monkey butts and go pay someone for hosting your site.

eeep
customer support monkey